Eric Prescott • Systems Engineer

Eric Prescott • Systems Engineer

Peter Hewitt • Systems Engineer

  • ACSP Apple Certified Support Professional

  • ACMT Apple Certified Macintosh Technician

  • ACN Apple Consultants Network member

  • CWNP Certified Wireless Technician

Peter Hewitt first learned about computers on an Apple II in his grade school computer lab, but his first computer as a teenager was a hand-me down PC running DOS. With some ingenuity, that PC got him through most of his time at the University of California, Los Angeles, after he started building systems for himself and friends and breaking this new thing called Windows over and over again to see how it worked. As malware became more and more a part of daily life, this eventually also led to countless system restores.

In 2002, with the advent of OS X and some really cool-looking, malware-free hardware, Eric switched to Mac and never looked back. An early adopter, Eric has had an iPhone and iPad since generation 1, as well as the first Apple Watch. Self-taught on Mac OS X and iOS as he was with Windows, he put these technical and troubleshooting skills together with his many years of customer service experience and went to work at Apple’s Genius Bar in 2011. There he quickly got into the groove of unflappably assisting customers with speedy resolutions to their myriad technical issues.

2014 brought Eric new adventures as a consultant to area startups and other small businesses, government departments, and private clients. The work reacquainted him with Windows and taught him a lot about networking, servers, and corporate clients in general. He joins Call Andy! with this diverse background, happy to re-focus on the Apple ecosystem and serve our customers, whatever their technology needs. ContactPeter »

Fun Fact(s): Eric spent a few years in Hollywood writing, producing, and directing short films and features, reaching several festivals with one short and an optioning a screenplay with one production company before moving away to Boston with his wife, Jen.